Really well, as a matter of fact
July First visitors around the Rocket Landing 2% interactive game.
“Key performance indicator.” That’s business lingo for measuring how well we’re doing. Unlike many of the Bank’s departments, it’s easy to measure the Museum’s success: visitor numbers. Not to brag (Ha, who am I kidding?) we had 2,823 people visit the Museum on Canada Day. The following Sunday and holiday Monday yielded a further 933 and 756 visitors, respectively. Visitorship has stayed extremely healthy since then, averaging between 350 and 400 visitors a day. For the month of July and the first three weeks of August, that adds up to just over 25,000 visitors (wow). As an unfair comparison, the Currency Museum (as the Museum used to be called) pulled in just under 9,000 visitors for the same period in 2012. I say “unfair” because Ottawa had an unprecedented influx of tourists this summer. There was just so much going on. One day this month we recorded a whopping 902 visitors when “La Machine” roared through the neighbourhood. So, it would seem that when a giant, fire-breathing mechanical dragon-horse battles a two-story-tall spider near the Museum, it’s a boost for our attendance numbers. Or maybe it was our fine display of share certificates that was the draw. There’s just no way to tell.
We could not have been better placed to take advantage of the huge Canada Day crowds.
"La Machine", the French street theatre and animatronic beast-makers, presented one of their spectacular shows in Ottawa this summer.
Complicating these straightforward statistics is the attendance we recorded at our information kiosk on both Canada Day and Colonel By Day. Together, the two events drew 4,300 people to the kiosk. If you add this to the visitors in July, nearly 30,000 people (from all over Canada and the world) know we are here and have taken an interest in us—if only a mere 25,000 actually visited the Museum. It’s all good, and we couldn’t be happier with our first few weeks of business.
Colonel By Day. The Rideau Canal is still a big attraction. Our booth is up behind the Bytown Museum on the hill.
The military presence at Colonel By Day was purely of the historical re-enactment variety.
Once again, the temporary tattoos were amazingly popular with kids.
One key feature of the Museum was not available during these few weeks: the gift shop. Every museum needs a gift shop; it’s a traditional part of a family visit, but ours wasn’t going to be ready for opening day. We opened the doors at 10:00 on August 22. OK, it wasn’t Black Friday at the mall, but a very respectable number of visitors perused the items on the shelves on what turned out to be a miserably rainy day. We hit our targets on the following two days.
So, what’s the key performance indicator for the gift shop? To have a respectable day, the number of transactions should equal 8 per cent of the number of visitors to the Museum. This sounds pretty paltry, but the gift shop is not mandated to turn a profit. Its purpose is more closely related to the Museum’s mandate. The gift shop is a last chance for visitors to ask questions and to solidify or broaden their experience. It’s one more space for conversations about the Bank and the economy and is considered an “experience augmentation.” However, we still want you to buy stuff!
The only cute stuffed animal you can buy here is one seen on our money. We don’t sell monkeys or bunnies.
We’ll even sell you some used money.
The priciest things in the shop are these hand-painted, cast-iron mechanical coin banks.
I will say again just how happy we are with our first few weeks of operation. The good reviews are rolling in, and we’re already well on our way to meeting our visitorship targets for 2017. Yay!
The worst review we saw was one star from a guy who reviewed us in May. Not bad for a closed museum!
We want to hear from you! Do you have an idea for a blog post you’d like to see?
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The Museum Blog
November 6, 2014
This is not the time for ‘nay sayers’. Basically, we planned a luxury car knowing that when all was said and done, it was going to be a very nice family sedan (maybe with the big engine?).
The Adventure of Exhibit Planning VI
By: Graham Iddon
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September 29, 2014
Now the writer takes a deep breath and attempts to take a subject like the ‘representation of 75 years of national identity as depicted on stamps and bank notes’ from 50 pages of research and squash it into 65 words.
The Adventure of Exhibit Planning V
By: Graham Iddon
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August 6, 2014
For much of their history, Canadian bank notes have represented a promise, a guarantee that they could be redeemed for “specie” (gold and silver coins) at their parent institution.
The Senior Deputy Governor’s Signature
By: Graham Iddon
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July 28, 2014
Suppose you walk into a bar frequented by currency collectors and in an attempt to join in you refer to a ‘planchette’ as a ‘rosette’ (beer mugs hit the tables and the pianist stops playing). This could be pretty humiliating and you’ll probably never be able to go to that bar again, at least not on numismatic night.
Becoming a Collector V
By: Graham Iddon
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July 21, 2014
Now that you have a grasp of preservation techniques for coins, you might want to familiarize yourself with the finer points of their anatomy. It is all part of your numismatic education and besides, you need to be informed and sound informed when you are buying coins at flea markets or coin fairs.
Becoming a Collector IV
By: Graham Iddon
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July 7, 2014
Though naturally we are aware that the former Museum space is being gutted, the reality of seeing it empty is still pretty strange for most of us here. In the last blog of this series we showed you the empty cafeteria space that will become the new Museum, as well as some images of the old Museum as it was at the time: stuffed with odds and ends of exhibit cases, the occasional display still on the walls.
Museum Reconstruction - Part 3
By: Graham Iddon
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June 23, 2014
With all the blogging we’ve been doing for Voices from the Engraver, you’d think we had nothing else on our exhibition plate. We do, actually, and it’s called CENTimental Journey. This temporary exhibition, hosted at the Canadian Museum of History, walks you through more than 150 years of the Canadian 1 cent piece.
CENTimental Journey
By: Graham Iddon
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June 16, 2014
We are coming up on a year since we closed the doors on the physical museum. During that year, we’ve worked very hard to make sure everybody knows that we are still a functioning museum and one that will be opening its doors again in a few years on a beautiful new space, with an expanded mission and mandate.
Museum Reconstruction - Part 2
By: Graham Iddon
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June 6, 2014
For you as the steward of your collection, your aim is to preserve the items as best as you can by protecting them from further deterioration. The pros call this preservation.
Becoming a Collector III
By: Graham Iddon
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May 26, 2014
This exhibition is about engravers, production processes and the beauty of postage stamps and bank notes. In the previous episode of this series we talked about the process surrounding securing the bank notes for this exhibition and how it had to take into account both the needs of the exhibition team and the concerns of the collections department.
The Adventure of Exhibit Planning IV
By: Graham Iddon
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